Request deletion
- Inside the product: Use the account deletion option in the applicable product, where available.
- By email: If you cannot access the product or cannot find an in-product option, email support@loadbearing.software.
What to include
In an email request, include the name of the Load Bearing product and the email address associated with the account. Do not send passwords, authentication tokens, or other sensitive credentials.
Verification and retention
We may need to verify your identity before completing a deletion request. Some information may be retained when legally required or reasonably necessary for security, fraud prevention, accounting, dispute resolution, or other legal obligations.
Need help?
Contact support@loadbearing.software with questions about the process.